PRODUCT DESIGNER AT INTERSWITCH GROUP

About Company:

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. 

Job Description:

• Conducting user research to understand the needs and pain points of users and using this information to inform the design of new products and services.
• Creating low-fidelity and high-fidelity prototypes to test and iterate on new product concepts, in collaboration with other members of the lab team.
• Conducting user testing to validate product concepts and ensure that they meet the needs and expectations of users.
• Collaborating with other members of the team, including engineers, product managers, and business strategists, to ensure that UX design is integrated throughout the product development process.
• Developing a design strategy that aligns with the overall goals and objectives and ensures that the user experience is at the forefront of all product development activities.
• Providing leadership and guidance to other UX designers, mentoring and coaching them to develop their skills and capabilities.
• Staying up to date with the latest design trends and technologies, and actively contributing to innovation efforts by proposing new ideas and approaches to improve the user experience of products and services.

Requirements:

• Builds strong customer relationships and delivers customer-centric solutions. For example, is interested in customer needs, learns customer requirements, and delivers effectively. Responds promptly to customer requests; secures the support of others to resolve the issues.
• Plans and prioritizes work to meet commitments aligned with organizational goals. For example, gains a clear understanding of the main tasks needed to complete work in the right sequence. Identifies the support and resources needed to carry out plans; delivers on time at an acceptable quality level.
• Operates effectively, even when things are not certain or the way forward is not clear. For example, learns about changing priorities and responds appropriately. Connects with appropriate individuals to gain direction. Takes steps forward, even when details are unknown.

Salary

Application Closing Date: Not specified

Application Instructions:

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