OPERATIONS OFFICER - MFB AT CREDPAL | OPERATIONS JOBS IN KANO

About Company:

CredPal is a leading financial technology company that offers a comprehensive range of financial solutions, including credit cards and investment opportunities, to empower individuals. Our mission is to revolutionize access to credit and investment, enabling individuals to take charge of their financial well-being.

Job Description:

We are seeking a diligent and risk-conscious Operations Officer to ensure the smooth, secure, and efficient running of our microfinance branch in Dawakin Kudu. You will serve as a vital support to the Head of Finance & Operations, maintaining tight internal controls, processing transactions with high precision, and proactively identifying operational risks. This is an ideal role for an experienced MFB professional who thrives in a fast-paced environment and is committed to operational excellence.

Requirements:

• Transaction & Cash Management: Oversee the daily processing of deposits, withdrawals, transfers, and loan disbursements while ensuring vault security and precise cash handling.

• Risk & Internal Controls: Maintain a strong control environment by enforcing policies, identifying potential fraud or error risks, and recommending corrective actions to keep the branch compliant.

• Financial Reporting & Reconciliation: Perform daily and monthly account reconciliations and assist in preparing accurate operational reports and regulatory returns.

• Loan Operations Support: Facilitate the loan lifecycle, including document verification, ensuring credit files are compliant, and monitoring repayment schedules to minimize overdue accounts.

• Regulatory Compliance: Support the Head of Finance & Operations in ensuring the branch adheres to CBN and NDIC standards, including maintaining robust audit trails.

• Operational Improvement: Identify process bottlenecks, contribute to the implementation of Standard Operating Procedures (SOPs), and ensure efficient use of core banking software.

• Customer Support: Provide professional resolution to transaction inquiries, ensuring a seamless experience for all clients.

Qualifications and Skills:

• Education: Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field.

• Experience: Minimum of 3 years of professional experience strictly within a Microfinance Bank (MFB).

• Technical Expertise: Demonstrated knowledge of MFB core banking systems, MS Excel, and regulatory reporting (CBN/NDIC).

• Risk Acumen: Proven background in internal controls, fraud prevention, and operational risk management.

• Soft Skills: Excellent analytical capabilities, attention to detail, and clear communication skills.

• Location: Must reside in Kano State, with a preference for candidates living in or near Dawakin Kudu.

Salary

Application Closing Date: Not specified

Application Instructions:

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