OPERATIONS MANAGER AT LIFEBANK

About Company:

LifeBank is a technology company that powers hospitals and care centers to deliver quality healthcare to patients in emerging markets. The company’s technology, infrastructure, agile production, and distribution networks enable hospitals in emerging markets to catch up with their global peers. The company has distributed 45,000+ medical products to 1000+ healthcare facilities, saving 18,000+ lives across Nigeria, Ethiopia and Kenya. At LifeBank, we are the technology-led healthcare system for the future

Job Description:

• Lead and manage daily operations across all shifts to ensure smooth workflow and adherence to company standards.
• Develop, implement, and optimize operational policies, procedures, and processes.
• Allocate resources effectively, including staffing, scheduling, and workload management across shifts.
• Monitor operational KRs, performance metrics, and team productivity to drive continuous improvement.
• Collaborate with cross-functional teams (Finance, HR, Customer Service, Logistics, etc.) to achieve business objectives.
• Ensure compliance with quality, safety, and regulatory standards.
• Resolve operational challenges and escalate critical issues when necessary.
• Manage vendor and supplier relationships, ensuring timely delivery of goods and services.
• Prepare and present operational performance reports to senior management.

Requirements:

• Leadership & Team Management
• Multi-Shift Operations Management
• Strategic & Tactical Planning
• Process Improvement & Efficiency Optimization
• Problem-Solving & Critical Thinking
• Communication & Stakeholder Management
• Time & Resource Management.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: team@lifebank.ng using the Job Title as the subject of the email.