NEWEDGE FINANCE LIMITED RECRUITMENT FOR LOAN COLLECTION INTERN | LOAN COLLECTION INTERN JOBS

About Company:

Newedge is a financial institution established in 2019 and licensed by the Central Bank of Nigeria (CBN) to operate as a Finance Company in Nigeria. Newedge provide Loans, Investment and Financial Advisory solutions to clients across the private and public sectors of the economy.
The Company is fitted out with far-sightedfinancial experts with insightful knowledge of the macroeconomic variables to deliver a tailor-made financial solution to our clients.

Job Description:

We are seeking a proactive and resilient Loan Collection Intern to join our operations team in Ogba. In the financial services sector, the health of a loan portfolio is determined by the effectiveness of its recovery cycle. This role is designed for a "Credit Navigator", a Banking, Finance, or Economics graduate who is eager to master the art of negotiation and the technicalities of debt recovery in a fast-paced environment.

Your mission is to ensure "Portfolio Integrity and Professional Recovery." You will be the primary link between the firm and borrowers: responsible for professional follow-ups, negotiating sustainable repayment plans, and maintaining precise data integrity. If you possess "Interpersonal Grit" and the empathy required to navigate difficult conversations without compromising on results, this internship offers a foundational career path into Credit Risk and Financial Operations.

Requirements:

1. Professional Outreach & Negotiation

• Multichannel Follow-up: Assist the collections team by engaging borrowers through phone calls, SMS, and WhatsApp to remind them of overdue obligations.

• Repayment Architecture: Negotiate realistic repayment plans with borrowers, balancing the firm's need for recovery with the borrower's current financial capacity.

• Compliance Stewardship: Learn and apply industry-standard debt recovery techniques while ensuring every interaction adheres to regulatory compliance and fair-lending practices.

2. Data Integrity & Systems Management

• Real-Time Documentation: Update customer records and loan statuses in the system immediately after every interaction to ensure the collections pipeline is accurate.

• History Maintenance: Help maintain an audit-ready repayment history for every borrower, ensuring that data is organized and easily accessible for senior management.

• Target Alignment: Work efficiently within a fast-paced environment to meet weekly and monthly recovery targets as set by the Lead Collections Officer.

3. Professionalism & Relationship Management

• Empathy-Driven Recovery: Approach every borrower with a high level of professionalism and empathy, maintaining the brand’s reputation even during difficult financial discussions.

• Conflict Resolution: Learn to handle objections and high-pressure situations with composure, focusing on "win-win" solutions for the borrower and the firm.

• Technical Growth: Participate in training sessions regarding credit risk, consumer behavior, and financial regulations governing the Nigerian lending space.

Qualifications and Skills:

Professional Profile

• Education: Currently pursuing or a recent graduate in Banking & Finance, Business Administration, Economics, or a related field.

• Location: Must be able to work in Ogba, Lagos.

• Communication: Excellent verbal and written communication skills with a persuasive edge.

Core Competencies

• Negotiation Grit: A natural ability to persuade and influence others while maintaining a professional boundaries.

• Analytical Precision: High attention to detail when updating financial records and borrower data.

• Resilience: The ability to stay motivated and result-oriented in a high-volume outreach environment.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should forward CV to: christiana.odiri@newedgefinance.com using the Job Position as the subject of the email.