MATTRESS SALES & SUPPORT SPECIALIST AT NEUTRIHERBS COSMETICS LIMITED | CONTENT CREATOR JOB IN ABUJA

About Company:

Neutriherbs Cosmetics Limited is a skin care brand who provides gentle and effective skincare solutions, for skincare lovers to enjoy glowing skin with gentle and effective skincare product while contributing to the society as an organization.

Job Description:

• Inbound Sales Management: Serve as the primary point of contact for all sales inquiries via live chat, DMs, email, and phone.

• Consultative Selling: Conduct deep-dive consultations to understand a customer’s sleep preferences, health requirements, and partner dynamics to recommend the ideal product.

• Product Advocacy: Articulate the technical features and lifestyle benefits of our various mattress and pillow models with clarity and enthusiasm.

• Customer Education: Guide customers through our unique value propositions, including trial periods, warranties, and seasonal promotions.

• Cross-Functional Feedback: Partner with the Marketing team to relay real-time customer feedback and trending FAQs to help shape future campaigns.

• Performance Excellence: Consistently meet and exceed key performance metrics, specifically focusing on Conversion Rates and Customer Satisfaction (CSAT).

Requirements:

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• Target-Driven: Comfortable working independently in a remote or team environment while staying focused on sales targets.

• Niche Interest: A genuine interest in sleep hygiene and wellness. (Bonus points if you take immense pride in your own bedroom setup and styling!)

Qualifications and Skills:

• Experience: Minimum of 2+ years in a customer-facing, consultative sales or high-touch support role (E-commerce, Premium Retail, or high-consideration Hospitality like Luxury Hotels/Airbnb).

• Communication Skills: Exceptional written and verbal communication skills; ability to simplify complex technical specs into relatable benefits.

• Soft Skills: A natural curiosity and the ability to ask the right questions to uncover customer needs.

Salary

Application Closing Date: 30th January, 2026

Application Instructions:

Interested and qualified candidates should forward their CV to: hr@neutriherbs.org using the position as subject of email.