About Company:
Equinix is expanding significantly in Nigeria, building high-performance data centers in Lagos (LG3 opening Q1 2026) as part of a major Africa investment, providing crucial digital infrastructure for cloud, AI, and connectivity, leveraging Lagos's role as a subsea cable hub to link Africa globally. These facilities offer carrier-neutral colocation and interconnection, empowering local and international businesses, including fintechs, to scale and integrate with global digital ecosystems.
We are recruiting to fill the position below:
Job Description:
- Proactively Performs Network Fulfilment activities. Highlights issues and drives resolution when required.
Responsibilities
- Network Fulfilment:
- Performs Network Service fulfilment for quote to cash transactional tickets for all network and datacenter products (Interconnections, IX, ECX etc.).
- Picks up where OTA has failed and fulfils the order based on customer requirements while maintaining SLA targets.
- Problem Solving/Assessment:
- Applies appropriate methodologies and tools for analyzing a range of standard, functional and/or cross-functional issues.
- Assists in identifying process gaps and issues.
- Dynamic forward thinking to ensure customers are not impacted by process/technical failures.
- Release Management:
- Documents business requirements.
- Supports in developing cross-functional BRDs.
- Coordinates with stakeholders to analyze, define and document business processes within and across functional areas.
- Assist in performing user acceptance testing (UAT).
- Reports back to the track lead on testing progress.
- Aids in updating process and procedural documentation.
- Assists with post deployment analysis.
- Project Management:
- Supports project plans and resources, tracking timelines and ensuring status updates are periodically communicated.
- May help identify risks and issues.
- Reporting and Metrics:
- Supports status reporting providing periodic project updates, communicating identified risks, issues and concerns.
- Performs ad-hoc reporting.
- CSI:
- Takes part in cross functional discussions to drive issues, challenges and prioritization efforts.
- Updates CSI and Issues logs ensuring the relevant detail is provided.
Requirements:
- Bachelors Degree Or Equivalent Experience.
- CompTIA A+ / Network+.
Salary
Very attractiveApplication Closing Date: Not specified
Application Instructions:
CLICK ON THE LINK BELOW TO APPLY
Job Information
Deadline
Not specified
Job Type
Full-time
Industry
Engineering
Work Level
Experienced
State
Lagos
Country
Nigeria