HUMAN RESOURCES MANAGER AT I SURF GLOBAL | HR JOBS IN LAGOS

About Company:

ISurf Global is a creative organization providing top-tier Business Process Outsourcing (BPO) solutions, helping businesses streamline operations.ISurf Global is a creative organization providing top-tier Business Process Outsourcing (BPO) solutions, helping businesses streamline operations.

Job Description:

I Surf Global is seeking a strategic and operationally sound Human Resources Manager to lead our people operations in the fast-paced fintech sector. This role is designed for a professional who can balance the administrative rigor of HR compliance with the dynamic needs of a growing tech workforce. You will be responsible for the entire employee lifecycle—from strategic recruitment and onboarding to performance management and organizational culture.

The ideal candidate will act as a vital bridge between management and employees, ensuring that our people strategies align with our business goals while maintaining an environment of high engagement and professional excellence.

Requirements:

Employee Lifecycle & Operations

• End-to-End Management: Oversee the full employee lifecycle, including targeted recruitment, structured onboarding, ongoing performance management, and professional exit processes.

• Documentation: Maintain impeccable personnel records and HR documentation, ensuring data integrity and ease of access for reporting.

• Payroll & Reporting: Support the coordination of payroll activities and provide management with insightful HR reports to guide decision-making.

Policy, Compliance & Labor Relations

• Framework Implementation: Manage and update HR policies and procedures to ensure they remain relevant and effective.

• Regulatory Alignment: Ensure all HR operations strictly comply with Nigerian labor regulations and industry standards.

• Disciplinary & Grievance Management: Act as the primary point of contact for staff welfare, resolving grievances and managing disciplinary matters with fairness and confidentiality.

Growth & Culture

• Workforce Planning: Partner with executive leadership to identify talent gaps and plan for future organizational needs.

• Learning & Development: Coordinate training programs designed to upskill employees and improve overall team performance.

• Culture Advocacy: Drive initiatives that strengthen employee engagement and foster a positive, high-performance fintech culture.

Qualifications and Skills:

• Education: * B.Sc. in Human Resources, Business Administration, Psychology, or a related field.

• Experience: * 3–5 years of relevant HR experience is required.

  • Prior experience in Fintech or similarly fast-paced environments is a strong advantage.

• Core Competencies:

  • Linguistic Mastery: Strong knowledge of Nigerian labor laws and modern HR best practices.

  • Stakeholder Management: Proven ability to manage relationships across all levels of the organization.

  • Professionalism: A high level of confidentiality and ethical conduct.

• Skills: * Excellent organizational and communication skills.

  • Strategic thinking with the ability to execute operational tasks.

Salary

Application Closing Date: Not specified

Application Instructions:

Send your CV to: Hr@isurfglobal.com using Human Resources Manager – Sangotedo as the subject of the mail