HOTEL RECEPTIONIST AT MIDWAY BEST HOTEL | RECEPTIONIST JOBS IN LAGOS

About Company:

Midway Best Hotel is a hospitality establishment that provides comfortable accommodation and quality service for guests. The hotel offers well-maintained rooms designed for short and long stays, with essential amenities to ensure comfort, safety, and convenience.

Job Description:

We are seeking a high-velocity and structurally elite Hotel Receptionist to anchor the front-desk engine of our facility in Lagos. In a specialized hospitality landscape where institutional momentum is dictated by the speed of the welcome and the precision of the service-relay success is defined by "Guest Sovereignty" the ability to harmonize professional hospitality with the clinical precision required for Check-in/Check-out Procedures, Reservation Management, and Guest Record Integrity. This role is designed for a "Front-Desk Architect" who can blend "Relational Grit" (handling guest inquiries and complaints) with the "Operational Agility" required to execute Daily Reporting and Inter-Departmental Communication.

Requirements:

1. Orchestration & Guest Governance

• Sovereignty of the Welcome: Attend to guests with high-velocity professionalism, acting as the primary "Source of Brand First Impressions."

• Procedural Architecture: Handle check-in and check-out protocols with millimetric focus, providing the "Structural Foundation" for room occupancy accuracy.

• Integrity Stewardship: Maintain accurate guest records and daily activity reports, ensuring the "Source of Operational Data" is elite and uncompromised.

2. Tactical Resilience & Communication Logic

• Inquiry Sovereignty: Manage reservations and respond to phone/walk-in inquiries, acting as the primary "Source of Booking Conversion."

• Resolution Architecture: Handle guest complaints professionally and escalate to management when necessary, providing the "Functional Foundation" for conflict resolution.

• Coordination Stewardship: Facilitate smooth communication between guests and other hotel departments, maintaining the "Source of Service Continuity."

3. Operational Integrity & Influence Power

• Aesthetic Sovereignty: Ensure the reception area remains clean, organized, and elite, acting as the primary "Source of Visual Standards."

• Information Architecture: Utilize basic computer knowledge to manage digital logs and inquiries, providing the "Relational Foundation" for data-led hospitality.

• Velocity Logic: Utilize Politeness and Smart Execution to accelerate the "Guest-to-Room" cycle, maximizing the "Source of Front-Desk Throughput."

Qualifications and Skills:

Professional Profile

• Education: Minimum of SSCE qualification.

• Technical Power: Basic computer knowledge and familiarity with digital logs.

• Experience: Previous hotel experience is a significant added advantage.

• Aptitude: Smart, polite, and exceptionally well-presented.

• Communication: Excellent verbal skills for guest engagement and phone handling.

Core Competencies

• Relational Grit: Ability to remain calm and professional during high-traffic check-in periods.

• Guest Sovereignty: Mastery of the "Welcome-CheckIn-Manage-Record-Checkout" lifecycle.

• Execution Power: Strong organizational skills with a proactive approach to maintaining reception standards.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: aiyeoribedorcas@gmail.com using the Job Position as the subject of the mail.