HEALTH COACH AT MDOC HEALTHCARE

About Company:

We are a Telehealth information and technology firm primarily focused on Sub-Saharan Africa. We work at the intersection of patients and service providers to improve the quality of healthcare via technology solutions designed to impact lives.

Job Description:

• Provide support, lifestyle education and guidance to participants virtually and in-person and addressing their queries as well as motivating them.
• Work with the operations and clinical team to understand population level data and make adjustments to the evidence-based curriculum.
• Community engagement and mobilization through a multitude of methods
• Work with community-based partners on shared initiatives
• Research and compile needed clinical resources.
• Support marketing and sales initiatives as subject matter expert.
• Review data constantly and provide feedback within expected time frames on improvements or support
• Pay close attention to tracking disease markers
• Be required to use technology for a majority of the work
• Take regular clinical and tech assessments to ensure she or he adheres to quality and patient-centred focus

Requirements:

• Expert knowledge of motivational interviewing, reflective listening, behavior change theory, and health psychology preferred
• Minimum 3 years of experience working in health coaching, health promotion, chronic illness management or other clinical role preferred.
• Excellent verbal and written communication skills
• Ability to actively support, communicate, and teach the unique culture and values of mDoc
• Technology savvy and enthusiastic adopter of work and personal tools. Must be comfortable with assisting others in using technology and working remotely
• Passion for improving health care experience, outcomes and costs
• Interest in reviewing and responding to patient and population health data
• Fluency in English required.
• Strong communication and "person-centred" skills

Qualifications and Skills:

• Health coach certification preferred
• MBBS or Registered Nurse or pharmacist or psychologist or health background
• Master’s degree or relevant qualification in social services or health-related field preferred (nursing/midwifery, public health, psychology, counseling, health education, exercise science, nutrition and dietetics, etc.) preferred but not required

Salary

Application Closing Date: Not specified

Application Instructions:

To apply, please send an email to recruiting@mymdoc.com with your resume and a cover letter.