FRONT OFFICE MANAGER AT VALUE EDGE MANAGEMENT SERVICES

About Company:

Value Edge Management Services is a leading business management consulting practice serving clients across Africa. We work in all major sectors of the economy and levels of government engaging highly trained and sector-experienced consultants.

Job Description:

• A Front Office Manager is a hospitality professional responsible for overseeing the front desk operations of a hotel or similar establishment.
• They ensure that guests receive a warm welcome and exceptional service throughout their stay.
• This role involves managing front desk staff, coordinating with other departments, handling reservations, and addressing any guest concerns or complaints.
• Front Office Managers play a crucial role in maintaining the establishment's reputation by ensuring smooth and efficient check-in and check-out processes, maintaining accurate records, and providing a high level of customer service.
• Their goal is to enhance guest satisfaction and ensure that the front office runs smoothly and efficiently
• A Front Office Manager oversees all activities at the front desk of a hotel or similar establishment.
• Their duties include managing and training front desk staff, handling guest check-ins and check-outs, and ensuring that all guest inquiries and complaints are addressed promptly and effectively.
• They coordinate with other departments, such as housekeeping and maintenance, to ensure a seamless guest experience.
• Front Office Managers also manage reservations, maintain accurate records of guest information, and ensure that the front desk is always staffed appropriately.
• Their goal is to provide exceptional customer service, ensuring that guests have a pleasant and memorable stay.

Requirements:

• Interested candidates should possess relevant qualifications.

Salary

Application Closing Date: 16th September, 2025

Application Instructions:

Interested and qualified candidates should send their CV to: vedgerecruitment@gmail.com using the job title as the subject of the mail.