FRONT DESK RECEPTIONISTS AT THE ARK VILLE HOSPITAL | ADMIN JOBS IN LAGOS

About Company:

We are a 15 beded Specialist hospital offering excellent healthcare delivery in Medicine, Surgery, Obstetric and Gynaecology, neonatal and dental services

Job Description:

Greeting visitors:

• Professionally greeting and welcoming all guests upon arrival, directing them to the appropriate location or person. 

Answering phone calls:

• Answering and directing incoming calls, taking messages, and transferring calls as needed. 

Appointment scheduling:

• Managing appointment schedules by booking, rescheduling, and confirming appointments. 

Administrative tasks:

• Handling mail distribution, maintaining office supplies, updating records, and performing basic clerical duties. 

Reception area maintenance:

• Keeping the reception area clean, organized, and presentable. 

Customer service:

• Addressing customer inquiries, resolving basic issues, and providing information as needed. Liaising with our partners and other stakeholders.

Data entry:

• Entering relevant information into the company database as required. 

Basic office equipment operation:

• Proficiency with office equipment like computers, copiers, fax machines, and scanners etc

Requirements:

• Excellent communication skills, both verbal and written
• Strong customer service skills and ability to maintain a positive demeanor
• Strong organizational and time management skills
• Attention to detail and ability to multitask effectively
• Proficiency with office software and scheduling systems
• Professional appearance and demeanor 
• Must have HMO related services experience 
• Familiar and knowledgeable in the used of Electronic Medical Record system (EMR)

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should forward their CV to: info@arkhospital.org using the position as subject of email.