FRONT DESK / ADMIN OFFICER (HOSPITAL) AT R & R RECRUITING SERVICES | ADMIN JOBS IN LAGOS

About Company:

R & R Recruiting Services is a Recruitment Agency into Training, Consulting & Human Resources Management.

Job Description:

We are seeking a professional, empathetic, and highly organized Front Desk / Admin Officer to be the first point of contact at our hospital in Ayobo. In a healthcare environment, the front desk is more than just an administrative post—it is where patient care begins. We are looking for someone who can manage a busy reception area, handle patient inquiries with grace, and ensure that our daily administrative operations run smoothly.

If you are a poised communicator with a passion for excellent service and the ability to maintain order in a fast-paced medical setting, we want you on our team.

Requirements:

Patient & Visitor Management

• First Point of Contact: Warmly receive patients, visitors, and families, ensuring they feel welcomed and supported upon arrival.

• Scheduling: Meticulously manage the hospital’s appointment calendar, ensuring zero overlaps and efficient scheduling for doctors and patients.

• Customer Service: Handle patient inquiries, complaints, and requests with the highest level of professionalism, empathy, and patience.

Administrative Operations

• Front Desk Coordination: Oversee the reception area, including handling incoming calls, directing queries, and managing daily administrative traffic.

• Record Keeping: Maintain accurate logs, patient files, and administrative documentation, ensuring data privacy and integrity at all times.

• Communication Hub: Act as the internal communication bridge, ensuring smooth information flow between patients, medical staff, and hospital departments.

Qualifications and Skills:

• Education: Minimum of a B.Sc. or HND qualification in a relevant field.

• Core Competencies:

  • Communication: Exceptional verbal and written communication skills; you must be able to explain procedures clearly and listen actively to patient concerns.

  • Organization: You are capable of multitasking without getting flustered, keeping track of appointments, phone calls, and documentation simultaneously.

  • Presentation: You are presentable, professional, and understand that your demeanor represents the hospital’s brand.

  • Interpersonal Skills: You have a natural ability to connect with people and maintain a calm, helpful attitude, even in stressful healthcare environments.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: r2recruitmentservices@gmail.com using the Job Position as the subject of the email.

Note: For enquiries, Call 07079804607.