FEMALE FRONT DESK OFFICER AT PYFINEST RESOURCES | FRONT DESK OFFICER JOBS IN RIVERS

About Company:

Pyfinest Resources, a logistics powerhouse, is recruiting to fill the position above

Job Description:

We are seeking a high-energy and professionally poised Front Desk Officer to be the face of our logistics brand in Port Harcourt. In the fast-moving world of courier and cargo services, you are the critical first point of contact—the bridge between our clients and their valuable shipments.

This role requires more than just a welcoming smile; it demands a "Logistics Mindset." You will be responsible for managing high-volume inquiries, coordinating courier bookings, and ensuring that every visitor and partner experiences the efficiency and reliability that our brand represents. If you are organized, tech-savvy, and thrive in a structured, growth-oriented environment, we want to hear from you.

Requirements:

1. Professional Brand Stewardship

• First Impression Management: Welcome clients, partners, and visitors with a warmth and professionalism that reinforces our brand’s reputation.

• Reception Aesthetics: Ensure the front-of-house reflects our corporate identity—organized, clean, and ready for high-level business interactions.

• Security & Compliance: Maintain meticulous visitor logs and uphold facility security protocols to ensure the safety of our staff and premises.

2. Logistics Communication & Tracking

• Information Authority: Provide clients with real-time, accurate information regarding shipment status, tracking numbers, and our full suite of logistics services.

• Multichannel Management: Efficiently handle incoming calls and emails, ensuring that no inquiry is left unanswered and that customer concerns are resolved with speed.

• Courier Coordination: Support walk-in customers and manage bookings for courier pickups, ensuring all documentation is accurate and ready for the operations team.

3. Operational Support & Administration

• Internal Coordination: Work closely with the operations team to support scheduling and ensure that front-desk activities align with daily logistics goals.

• Data Management: Utilize Microsoft Excel, Word, and Outlook to manage documentation, track inquiries, and handle basic administrative reporting.

• Discretion & Detail: Handle all administrative tasks with a high level of confidentiality and attention to the small details that prevent logistical errors.

Qualifications and Skills:

Professional Background

• Education: Minimum of OND / HND / Bachelor’s Degree in Business Administration or a related field.

• Experience: 1–3 years in a front desk, customer service, or administrative role (experience in logistics/courier services is an asset).

• Tech Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Core Competencies

• Communication: Articulate, persuasive, and able to remain calm under the pressure of a fast-paced environment.

• Demeanor: Confident, well-groomed, and professionally presented at all times.

• Multitasking: The ability to manage a ringing phone, a walk-in client, and a tracking inquiry simultaneously without losing focus.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: pyfinest.hr@gmail.com using “Operations & Logistics Officer – Port Harcourt” as the subject of the mail.

Note: Only candidates with verifiable logistics leadership experience will be contacted.