EVENTS & EXPERIENCES COORDINATOR AT ZIBA BEACH RESORT

About Company:

Ziba is Nigeria’s first overwater beach resort, and our views and experiences will inspire you to plan your next vacation even before you leave. Ziba beach resort is the perfect destination for your family with activities to create lasting memories, break from the norm and explore new foods and experiences.

Job Description:

• Experience Coordination
  • Plan, schedule, and execute all guest activities and experiences (daily, weekend, and special events).
  • Coordinate experiences such as paint & chill, horse riding, quad biking, water activities, pottery, archery, movie sessions, etc.
  • Ensure each activity starts on time, is properly set up, and runs smoothly from start to finish.
  • Maintain a weekly experiences calendar and communicate updates to relevant departments

• Event Execution
  • Assist with planning and coordinating resort events, celebrations, proposals, birthdays, group retreats, and seasonal activities.
  • Ensure proper setup, decoration, materials, and staff coordination for events.
  • Serve as on-ground lead for all assigned events, ensuring flawless delivery

• Guest Interaction & Satisfaction
  • Greet guests warmly and guide them through scheduled activities.
  • Answer questions, provide instructions, and ensure guests feel safe and engaged.
  • Handle guest concerns promptly and escalate issues to the supervisor.
  • Gather feedback after activities and document improvement opportunities.

• Operations & Logistics
  • Ensure all activity equipment, tools, and spaces are clean, safe, and ready before use.
  • Track inventory of materials (paint supplies, helmets, boots, tools, kits, etc.).
  • Liaise with vendors (e.g., horse handlers, quad bike operators) to ensure quality and safety.
  • Monitor crowd control and participant flow for smooth experiences.

• Safety & Compliance
  • Ensure all experiences meet Ziba’s safety standards and protocols.
  • Conduct pre-activity and post-activity safety checks.
  • Brief guests on safety procedures for high-risk activities (quad bikes, horse riding).

• Administration & Reporting
  • Log all activities, incidents, and asset usage.
  • Ensure payment verification for paid experiences before participation.

Requirements:

• Excellent communication and presentation skills
• Strong organizational and coordination abilities
• Ability to stay calm under pressure and multitask
• Creative, energetic, and guest-focused personality
• Team player with strong interpersonal skills
• Attention to detail and ability to anticipate needs
• Problem-solving mindset

Salary

Application Closing Date: Not specified

Application Instructions:

Click the button below to apply