DISPATCH MONITORING & CLIENT SUPPORT OFFICER AT METRO PRO MOVERS LTD | LOGISTICS JOBS IN LAGOS

About Company:

Metro Pro Movers Ltd is a Lagos-based, expanding logistics and relocation company focusing on residential/office moves and storage.Based on early 2026 job postings, the company is actively recruiting for roles in Alimosho, Lagos, including Sales/Customer Service Specialists and Operations & HR Managers, offering salaries between ₦125,000 - ₦300,000/month.

Job Description:

We are seeking a high-velocity and structurally elite Dispatch Monitoring & Client Support Officer to anchor the operational engine of Metro Pro Movers in Lagos. In a specialized logistics landscape where institutional momentum is dictated by the speed of the relay and the precision of the arrival time success is defined by "Logistics Sovereignty" the ability to harmonize active moving jobs with the clinical precision required for Real-Time Fleet Communication, Delay Mitigation, and Customer Status Updates. This role is designed for an "Operational Architect" specifically a detail-oriented professional residing in Alimosho LGA who can blend "Logistical Grit" (monitoring field staff and drivers across multiple jobs) with the "Support Agility" required to execute Service Outcome Recording and Seamless Team Coordination.

Requirements:

1. Orchestration & Oversight Governance

• Sovereignty of the Job: Monitor and oversee active moving jobs with millimetric focus, acting as the primary "Source of Timely Delivery."

• Communication Architecture: Maintain regular contact with drivers and field staff, providing the "Structural Foundation" for operational visibility.

• Integrity Stewardship: Record and update job details and service outcomes accurately, ensuring the "Source of Institutional Data" is elite and uncompromised.

2. Tactical Resilience & Support Logic

• Resolution Sovereignty: Quickly identify and resolve delays or field issues during operations, acting as the primary "Source of Process Continuity."

• Customer Architecture: Provide real-time progress updates to clients, providing the "Relational Foundation" for trust and transparency.

• Coordination Stewardship: Sync with sales and operations teams to ensure smooth handovers, maintaining the "Source of Unified Service Execution."

3. Operational Integrity & Efficiency Power

• Schedule Sovereignty: Manage the logistics relay during the high-impact 12:00 PM – 10:00 PM window, acting as the primary "Source of Afternoon/Evening Velocity."

• Digital Architecture: Utilize computer skills and basic digital tools to track job progress, providing the "Functional Foundation" for modern logistics oversight.

• Velocity Logic: Utilize Proactive Follow-ups to accelerate the "Job-Started-to-Job-Completed" cycle, maximizing the "Source of Service Throughput."

Qualifications and Skills:

Professional Profile

• Location (Mandatory): Must reside within Alimosho LGA, Lagos.

• Education: BA/BSc/HND or equivalent.

• Skills: Strong spoken and written English; proficiency in basic digital/computer tools.

• Aptitude: Exceptional attention to detail and independent problem-solving ability.

• Experience: Previous experience in logistics, dispatch, or customer support is a significant advantage.

Core Competencies

• Logistical Grit: Ability to manage multiple active tasks and staff communication under pressure.

• Logistics Sovereignty: Mastery of the "Monitor-Communicate-Resolve-Record-FollowUp" lifecycle.

• Execution Power: Reliability to work the specified 12:00 PM – 10:00 PM shift with high energy.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: info@metropromoversinc.com