CUSTOMER SERVICE REPRESENTATIVE AT PRUVIA INTEGRATED LIMITED | CUSTOMER SERVICE JOBS IN LAGOS

About Company:

Pruvia Integrated Limited, we are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. As an organization we are driven by the dictum of ‘Impossibility is Nothing’.

Job Description:

We are seeking a customer-focused and proactive Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving complaints, and ensuring a positive experience across all touchpoints.

Requirements:

• Respond promptly to customer inquiries via phone, email, and chat.
• Resolve customer complaints in a professional and timely manner.
• Maintain accurate records of customer interactions.
• Liaise with internal teams to ensure customer needs are met.
• Provide product/service information to customers as required.
• Follow up on customer feedback to improve service delivery.

Qualifications and Skills:

• Minimum of OND / HND / B.Sc Degree in any relevant field.
• 1–2 years of experience in a customer service role.
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving skills.
• Proficiency in Microsoft Office/Google Suite.
• Must reside in or very close to Ojodu or its environs.
• Ability to multitask and work under minimal supervision.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: jobpruvia@gmail.com using "CSR OJODU" as the subject of the email.