CUSTOMER SERVICE REPRESENTATIVE AT MYAFRIMALL LOGISTICS LIMITED | CUSTOMER SERVICE REPRESENTATIVE JOBS IN LAGOS

About Company:

Myafrimall Logistics Limited - We are looking for a smart, detail-oriented, and customer-focused individual to join our Akiode Branch as a Customer Service Representative. The ideal candidate will manage customer interactions from enquiry to shipment processing while ensuring operational accuracy and professionalism.

Job Description:

• Attend to walk-in customers and respond promptly to online enquiries (calls, WhatsApp, etc.).
• Provide accurate information about shipping rates, timelines, and company services.
• Respond to customer enquiries promptly, providing accurate and comprehensive information about our services.
• Conduct proper inspection of items received and report any defects or irregularities immediately.
• Efficiently process, pack, and prepare itemswith accuracy.
• Prepare all required documents, ensuring compliance and precision.
• Maintain detailed and organized records of all customer interactions and branch transactions.
• Ensure smooth daily operational flow at the branch level.

Requirements:

• B.Sc. in any discipline.
• 0–3 years experience in customer service, logistics, or a related field.
• Strong communication and interpersonal skills.
• Basic knowledge of Microsoft Excel is an added advantage.

Salary

Application Closing Date: 26th May, 2026

Application Instructions:

Candidates should send their CV to: hr@myafrimall.com using “CSR – Akiode Branch” as the subject of the email.