CLIENT RELATIONS OFFICER AT SAFICARE INTEGRATED SOLUTIONS LIMITED | CLIENT RELATIONS OFFICER JOBS IN AKWA IBOM

About Company:

SafiCare Integrated Solutions is a service and recruitment company that supports businesses across Nigeria with talent sourcing, hiring, and workforce management, helping organizations build efficient and reliable teams.

Job Description:

• We are seeking a dynamic and client-focused Client Relations Officer to join our founding team and help build exceptional customer experiences from day one.
• This is an excellent opportunity for someone passionate about client service to make a direct impact in a growing company.

Role Overview

• As Client Relations Officer, you will be the primary liaison between the company and its clients, managing relationships, coordinating service delivery, and ensuring outstanding customer experiences across all service offerings.
• You'll play a vital role in building client retention and satisfaction systems.

Key Responsibilities
Client Engagement & Communication:

• Respond promptly and professionally to client inquiries and service requests
• Support client onboarding processes and relationship management
• Coordinate communication related to service delivery
• Maintain regular client follow-up and touchpoints

Service Coordination:

• Work with internal teams to ensure seamless service delivery
• Track and resolve client issues efficiently
• Support coordination across multiple service lines

Relationship Management:

• Build and maintain strong client relationships
• Support client retention initiatives and satisfaction programs
• Maintain comprehensive client records and communication logs

Process Improvement:

• Contribute to improving customer experience processes
• Identify opportunities to enhance service delivery
• Support the development of client engagement systems

Requirements:

Education

• Degree or relevant experience in customer service, communications, or related fields

Experience

• Customer service or relationship management experience preferred
• Experience in client-facing roles is an advantage

Skills & Competencies

• Excellent verbal and written communication skills (essential)
• Strong interpersonal skills and emotional intelligence
• Problem-solving ability and conflict resolution skills
• Professional demeanor and client-centered mindset
• Ability to manage multiple client relationships simultaneously
• Initiative and proactive communication
• Integrity and discretion.

What We Offer

• Competitive monthly salary of ₦80,000 – ₦100,000 per monnth
• Opportunity to build client relationships from the ground up
• Growth potential within the company
• Collaborative and supportive work environment
• Meaningful contribution to customer satisfaction and business growth.

Salary

Application Closing Date: 20th June, 2026

Application Instructions:

CLICK ON THE LINK BELOW TO APPLY

Note

• Only shortlisted candidates will be contacted.
• Important Information: This recruitment is part of early team-building and due diligence. Anticipated onboarding is between July and September 2026, subject to operational scale-up.